Project Management

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You have identified all of the key stakeholders on a project you have recently been assigned. One key stakeholder is a program manager from another department and after meeting with her you realize that she does not want this project to succeed. Apparently there are certain requirements on the project that if completed and delivered, will have a negative impact on her business unit. To understand the situation better you go back to the project charter. To help you with this situation you should look at the charter and pay close attention to summary ____________ schedule.

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The project sponsor wants a list of key stakeholders along with their level of authority and their concern about the project. This is known as

Ans: _________ vs Interest grid 

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An activity list, a network diagram, and a bar chart are good examples of what?

Ans: Project _________ presentations.

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Hassan is the project manager on a major construction project. The company uses a construction scheduling management package. Currently, Hassan is using the software to compare the schedule baseline to the latest work performance data. Hassan is in ________ schedule process.

The team is divided between three approaches to solving a problem and there is a lot of discussion about the methods. A couple of members are arguing on the side but no one is upset, just very passionate about their viewpoint. The project manager should

Philip is interning as an assistant to the project manager, Cindy. Cindy has tasked Philip to prepare the initial steps for putting the budget together. Philip asks what the definition of the budget is. Cindy tells him which of the following? 

Allan is the project manager and is reviewing an upcoming quality audit with his team. Several of the members complain about the extra work that will be needed to go through the quality audit. Allan tells the team that quality audits are good. 

Ginny is reviewing the next month on her project and sees that there will be a delay later on in the project but she has the authority to crash the project now to prevent the delay. Ginny is planning on

You are a project manager working on a project that is part of a five part program component. There have been some issues about who should be directing the day-to-day work for the project. Who makes the final decisions regarding direct and manage work in a project in a program.

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Due to the high technical and financial based global project that is in progress, the project manager instructed the project team to work with the stakeholders and compile a glossary of common terminology, to ensure anyone on the project will know the various technical and financial based terms mean. Where will this glossary of common terminology be located?

Ans: __________ ____________ plan

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The stakeholder register is used in all the process groups except closing.

Ans: __________ ____________ plan

An organization is forming a new project office. The new manager has decided to use formal project charters. As an experienced project manager, why would you encourage this practice?

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The _________ is responsible for the transmission of the message and must ensure that the information that is being communicated is both clear and complete and must confirm that the message is correctly interpreted.

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A cause and effect diagram, also known as a ________ diagram (why-why, Fishbones, …) is a tool for categorizing the causes of a problem so that we can identify the root causes.

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______ _______ means that the team has announced that they added a much needed but not requested feature to the product. This is known as what?

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The bridge has been completed and is now undergoing validation by the state authorities. If successful, this will lead to which of the following?

Ans: ______ __________

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What type of management will utilize the tools and techniques of: lessons learned register, library services, information gathering, and the PMIS?

Ans: _____________ management

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Bryant has been asked to help choose one of the four potential project candidates. Management normally uses the internal rate of return technique for project selection. Which of the following projects is the one he should recommend?

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The team external to the project is preparing for a quality audit and they are gathering the materials for this. What do they need?

Ans: _________ _______ measurements

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Inspection is a technique used in the ‘Validate Scope’ process. The main purpose of using this technique in this process is to deal with:

Ans: __________ of the deliverables

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Janice a new project manager, asks her mentor Ryan, which part of the Cost of Quality (COQ) are thoroughly documented processes?

Ans: __________ Costs

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The budget for your project was based on historical data and you discover that the cost would be less than what your contingencies would allow for. You have determined that the approved budget will need to be increased but you are aware that another critical project just gained approval. Your next action should be?

Ans: Start a _________ request.

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The building has passed the final fire inspection. What should the next step be?

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The WBS represents all the product and project work, including the project management work.

Ans: ________ or _____ _____ ______

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Janice, a new project manager and working on her project, has just been informed by the project sponsor, to shorten the schedule duration for the least incremental cost by just adding resources. Which is the best technique for Janice to apply in this situation?

Ans: ________

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Your project is on budget and on schedule. Your team has come up with a demo for the sales team to use for making their presentations to prospective customers. You will do which of the following at the next stakeholder project status meeting?

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The project manager is reviewing the latest change requests from the quality management stakeholders. He believes that some of their requested changes modify the overall scope of the project and should be its own project. He should refer to which document to confirm his findings?

Ans: ________ _______

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______________ is a technique used to break down the project scope and project deliverables into more manageable parts.

Ans: ________

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A manager in your project has changed and the new person is requesting a progress report. Which tool should you direct your staff to use to provide this for him?

Ans: Project __________ ________ _________

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Which of the following is the most commonly used contract and most advantageous to the buyer?

Ans: __________ ________ price

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Which of the following human resource theories states that human beings have basic needs and that people need to meet lower-level needs before they can move onto the next level of needs?

Ans: _________’s hierarchy of needs

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You are working as a part-time project coordinator for a software company. You find, however, that a significant part of your effort is to get a certain developer from another department. What type of company are you working for?

Ans: _________

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In an Agile environment, what is a daily scrum?
A brief daily ___________ meeting in which the team reviews progress from the previous day and declares intentions for the current day, and highlights any obstacles encountered or even anticipated.

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In an Organic organization structure, the project manager’s authority is?

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For a project lasting 12 months, how often should the stakeholder engagement plan be reviewed during the execution of the project?

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Adam Burger was leading a special project at his organization. He hired a group of quality experts with manufacturing engineering expertise. The manufacturing process being used by the team was still resulting in products that had many defects. Adam was able to determine this by:

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Your company’s key project was delivered on time and on budget. You are finally closing out the procurements. One of them was a cost-reimbursable contract. What do you need to do first?

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The project is implementing a new quality system and the quality department is doing its own investigation of this new system. What action does this department take to make sure the new system is working?

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Which is not an input to the Direct and Manage Project Work process?

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In an Agile environment, software product development, like other knowledge work in project management, is all about learning and learning while delivering value. Learning in Agile takes place by all, except:

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The project team have had a number of problems with the vendor and it has been decided and supported by senior management to terminate the contract. The vendor is demanding full payment but the deliverables were not completed. What is the next best action?

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A project has a CPI of .9 and a SPI of .78. Of the following, what is the best explanation for this occurring?

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You are working as a part-time project coordinator for a software company. You find, however, that a significant part of your effort is to get a certain developer from another department. What type of company are you working for?

Ans: _________

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In flow-based ________, the team pulls features from the backlog based on its capacity to start work rather than on an iteration-based schedule.

Ans: _________

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The level of _________ is the amount of power and resources that a stakeholder can use on a project. This should be determined during the stakeholder analysis.

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There has been a change to the cost baseline. ________ ________ portion of the budget does not necessarily change.

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The process that brings objectivity to the acceptance process as well as increases the probability of the final product, service, or result acceptance, is _________ __________.

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The project charter has been changed multiple times since the project was first proposed. Who has to make the decision if the changes are to be approved?

Ans: The _________ __________.

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____________ documentation is an output of the process Collect Requirements and describes how individual requirements will meet the business needs of the project.

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Your team has been working extensively over the phone regarding a problem on the project. Everyone has become frustrated because of the lack of progress at resolving the issue. Everyone has a different perspective on it and there is no clear understanding. What type of communication would help in this situation?

Ans: _________ ____________

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There are three risk themes or attitudes that can affect an organization and stakeholders. Which one of these is not considered an attitude regarding risk?

Ans: _________ ____________

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You are working as a part-time project coordinator for a software company. Your CEO has handpicked your team on the project you are managing. He tells everyone that he believes that your team is among the best in the company. The power you have as project manager is best described as which of the following?

Ans: _________ _______

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Sylvia is working on identifying risks. Her team has some experience in the field they are working on. However, she is concerned about the team missing risks that someone with more experience would be familiar with. She would like to get reviews from unbiased experts that are otherwise anonymous to the team in order to keep the team focused on the risk management plan. What would be the best method for this situation?

The _________ technique provides an anonymous summary of experts.

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You are writing the regular project document updates for the project. What tool would not be useful?

Project ___________

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There are a number of complicated issues that will need to be communicated. What is the best way to handle this?

Ans: ________ and written

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Your city building commission has hired your company to research the construction of a new park. As the project manager, you are preparing a list of potential stakeholders. Which document will you not need?

Ans: _______ management plan

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The final deliverables have been accepted by the internal department. What is not a tool of project closure?

Ans: _______ management plan

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The cost of quality is the cost to produce the product with the quality standards in the project. There are three costs of quality, which of the following is not among them?

Ans: _______ ________

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Your team has been working extensively over the phone regarding a problem on the project. Everyone has become frustrated because of the lack of progress at resolving the issue. Everyone has a different perspective on it and there is no clear understanding. What type of communication would help in this situation?

Ans: _______ communications

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There are three risk themes or attitudes that can affect an organization and stakeholders. Which one of these is not considered an attitude regarding risk?

Ans: The ______ _______ documents the results of risk analysis and risk response planning.

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___________ can be identified in all process groups but closing.

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If a project has management reviews to identify various points in the project when the project manager and the relevant stakeholders will review the progress of the project so as to determine if the project performance is as expected, or whether preventive or corrective actions are deemed necessary. Where would this information be placed, maintained, and updated, according to the PMBOK® Guide?

Ans: __________ __________ plan

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The difficulty with having a basis for the estimate will most likely come from a poorly ________ ________.

Ans: __________ __________ plan

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The ________ ________ or iron triangle of project management are cost, schedule and scope.

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are reserved for unforeseen work that is within the scope of the project. As this stakeholders request is clearly out-of-the project scope, then management reserves could not be used. Although the project manager does not control the management reserves, the project manager must manage the scope of the project.

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Which of the following is used as an important tool and technique while developing a project charter?

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The project team is having their retrospective review and determining the velocity. What type of approach are they using?

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In an Agile or _________ environment, the risk is considered When selecting the content of each iteration and during each iteration.

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Destructive testing loss is an example of cost of _____________.

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The PMBOK defines a ___________ budget to be-5% to +10%

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___________ requirements is an output of the process Estimate Activity Resources.

You are into the third phase of a project and your core project team will be taking on four new members. What stage of the Tuckman ladder will they be on when they start this phase?

Validate Scope process looks at the verified _____________ that have been produced on the project and makes sure that they match up against what was documented in the requirements.

Performing __________ risk analysis can be done a number of times and this frequency is found in the risk management plan.

One of the key functions of the project manager during directing and managing the project is to do what?
This is the main activity for the project manager.

While writing a report, you discover that a business user never performed the test that was required. This employee wrote an email to his supervisor that you need to have one of your team members do this test. You are now concerned that having to divert one of your key team members to do the work will prevent the project from meeting its next milestone. All of the following are true except which of the following?

Belinda an experienced project manager is training Sally, a new project manager. They have just completed a project schedule network diagram and there are several activities with divergence and convergence. Belinda tells Sally, that these activities with divergence and convergence are?

During the procurement process, you discover that a college friend is the project manager for her company’s portion of the project. She tells you that if her company is selected, she will get a much deserved promotion. You need to do which of the following?

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Risk appetites refers to what?

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You are working on a new public building and are reviewing the stakeholder register. It contains over fifty people and organizations. Managing the stakeholder expectations on an individual basis will be very impractical. What should your next step be?

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Which project document will be created early in the planning of the project, and include impacts, recommendations, as well as proposed actions within a given situation?

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How often is the Perform Qualitative Risk Analysis process done during a project?

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You are going to be negotiating the contracts in the next few days. What is your main objective with the negotiations with the seller?

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The Control Procurements process is tied closely to other monitoring and controlling processes. Which process is the contract change control system integrated with?

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Tim’s project team is diligently working and have a deadline to complete all the planning work in the 30 days. The various project baselines have not yet been established. There are several cost re-estimates as the previous cost estimates were incorrect and had to be re-done. Since the team is working in the Perform Integrated Change Control process, what should happen next:

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The project manager is reviewing the approved baselined schedule diagram and removes a step required to complete another task. She then changes that task to include the activities for the previous task. What should she do next?

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Nick is preparing to open a new location for his business and is very concerned about the quality of the new location. The previous location had a number of issues and he does not want to repeat the mistakes again. He is planning the quality management plan but has no specifics on the new location. What should he be doing?

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When considering a model for suitability of an Agile approach, which category is part of the three main categories that are considered?

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Chris is a stakeholder with moderate power and high interest in the project. He supports the project but is concerned about possible negative impacts that will happen while the project is going on. The best course of action for the project manager to take with Chris is which of the following?

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One of the sellers has completed their work as specified in the contract and you are proceeding to close out the purchase. Your quality team is not satisfied with the work as the machining tolerances are not as close as they had hoped for. You need to do which of the following with the seller?

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The company is being bought out and the project that was just started has been terminated. What should the next step be by the project manager?

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Tina is the purchasing manager for a project management company. She is working with the PM and together they have a firm list of what is needed and want to select one vendor with a firm price. What form of document does she need to send to the vendors?

Ans: __________ to _____ (put comma between the answer)

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The project manager informs the team that they need to plan how to implement the quality policy. If this plan changes, which plan will also have to change?

Ans: __________ _________ plan

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Who must give the required level of effort so as to implement the agreed-upon responses to an identified risk?

Ans: __________ _________

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The project team has developed a project schedule. However, they find out that a number of key resources will be limited during the project. What method of scheduling should they consider using to help with this?

Ans: __________ _________ method

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Larry is reviewing the resource management plan and begins to acquire his team. The project is on a short schedule and Larry is looking to maximize the time and take advantage of teams that work in different time zones and different days of the week. The tool that Larry should be considering is what?

Ans: __________ team

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Tim’s team is working on the Control Costs process. They are currently gathering the information they need to work on this. They have the project management plan, work performance data, and the necessary financial organizational assets. What output of the project cost management planning processes do they need?

Ans: Project __________ __________

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The stakeholder register is the output of the ________ _________ process.

Ans: Project __________ __________

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Steven was engaged in selecting his resources for the quality team he will lead in on a major project the following calendar year. During the selection process one of the resources asked a quick question attempting to clarify understanding related to prevention versus inspection as it relates to the context of Total Quality Management (TQM). What is the difference between the terms that is correct?

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You and the project sponsor are developing requirements for an internal project.

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After Bobby has completed a scheduled network diagram, which is needed to provide the duration of the project, the best way to look at individual project risks and other sources of uncertainty in this schedule network diagram and to evaluate their potential impact on achieving the project objectives, would be:

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Regarding the number of resources in the process Estimate Activity Durations, doubling the number of resources from the original number of resources does what?

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What is the difference between programs and portfolios?

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The project has been suffering from a variety of problems in reporting work performance data back to key stakeholders. These stakeholders are getting the reports but they have all complained that the data has been confusing. The project manager should start implementing which of the following?

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xxxxxxxxxxxxxxx

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William is managing a computer programming project and is attempting to evaluate the time required to write part of the program. Steve and Judy worked on a similar program a few months ago and it took them a week to complete the work. William uses that as his estimate. This type of estimation is known as what?

Ans: ___________ ____________

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Which process could use tools and techniques such as a “contact me” function where users can get in touch with the originators of the lessons learned and ask for advice specific to their project and context?

Ans: _________ ___________ __________ process

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